Boil water advisory
Kell Heights, Zone 4
Precautionary, after Monday's main break. Boil tap water for one minute before drinking or cooking. We expect to lift it Thursday, October 29.
Updated Tuesday, October 27, 7 a.m.
Outages and work
Main breaks, repairs, flushing and any boil water advisory, by service zone. Check your address to see what applies to you.
Check your address
Try 18 Ridge Road (Kell Heights), 315 Maple Street (Downtown) or 42 Orchard Lane (North Tarrowby).
Legend
- Boil water advisory
- Hydrant flushing
- Zone with a repair
- Main break, Maple Street
- Street closed
- Service zone boundary
- Treatment plant
Repair under way
Maple Street main, 300 block
About 40 homes are without water until about 3 p.m. Maple Street is closed between 2nd and 4th.
Planned work
Hydrant flushing, North Tarrowby
Through Friday, October 30, 8 a.m. to 3 p.m. Cloudy water is safe. Run the cold tap for a few minutes.
See water in the street? Call (555) 010-0149
Questions about outages
Why is my water cloudy?
Usually air or loose sediment after a repair or flushing. Run the cold tap for a few minutes. If it stays cloudy for more than an hour, call (555) 010-0140.
What does a boil water advisory mean?
Pressure dropped or a test needs repeating, so we ask you to boil water as a precaution until two rounds of tests come back clean. A boil water notice, when one is needed, is stronger and follows a failed test.
How will I hear about the next outage?
Sign up for email notices. We send them for main breaks, boil water advisories and flushing in your zone.
Stay informed
Email notices
Main breaks and boil water advisories, sent the moment they are posted.
Report a problem
Water in the street or no water: call (555) 010-0149, any hour.
Planned projects
Main replacements and other work scheduled for 2027.